Returns & Exchanges
At The Vines Supply Co, we want to ensure you are completely satisfied with your gear; therefore, we offer a 30-day return policy for all unused and original-packaged sports equipment. If your purchase doesn't meet your performance standards, our streamlined process makes returning items simple and efficient.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in new condition.
Label and Ship
Print your prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned gear, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing